We thank you for shopping at hankybanky.com.
Because all of our items are hand-crafted and comprised of one-of-a-kind fabrics and hankies, natural variances will occur, this only adding to the unique nature and beauty of your purchase! Please feel free to email us with any special requests or questions.
We proudly hand-check all items before shipping to ensure quality.
We currently ship to the 50 USA states. We cannot ship internationally or to PO Boxes or APO/FPO address.
All orders will be processed and shipped as soon as possible, normally within 3 business days. All of our products will be shipped and insured using FedEx Ground, unless specified otherwise. If you need to arrange faster delivery for your order, please choose at the checkout page
Shipping charges are as follows:
Is PayPal safe to use?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return and/or exchange for another item.
Returns will be accepted within 10 days of our shipping. Returned items must have all original tags and be in perfect, unwashed, unworn condition. Please email in advance of returning a product. For your protection, we recommend you return all items via a traceable carrier such as UPS or FedEx. We are not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.
Please include a copy of your packing list or receipt so that we may quickly process your return. When your items are received and verified to be in proper condition, we will issue a credit for the amount of the merchandise returned. Shipping on returned items is not refundable. If you would like a refund rather than an exchange, a 10% re-stocking fee will be assessed. Please allow 10-14 days for the processing of your return.
If you would like help with an exchange, return, or new purchase, please call us at 888.299.9303 or email us.
